A funeral director will help to manage funeral arrangements, offering compassionate support to the loved ones of the deceased, as well as expert knowledge to help develop the funeral service. Here at Bay Cremation, our funeral home in Tauranga offers compassion and expertise.
Compassion
Our funeral directors deal with clients who arrive in a deep emotional state of grief. This is why funeral directors need to be able to show empathy and compassion by imagining that they are in their client’s shoes. It is the duty of the funeral director to act professionally, approaching each client from a unique and appropriate perspective because each client will have different needs. It is important that funeral directors do not use the same approach for each client because they will all be coping with grief differently. Communication with clients is the key to building a trustworthy relationship.